ICTTEN513
Install, configure and test a local area network switch


Application

This unit describes the skills and knowledge required to undertake local area network (LAN) switch installation, configuration and testing in field work. It also applies to switching protocols and diagnostics required for integrating new and converging functionalities to the network.

It applies to individuals, employed by telecommunications companies and information communications technology (ICT) networking provisioning companies, who carry out installation, maintenance and upgrade of ICT networks.

No licensing, legislative or certification requirements apply to this unit at the time of publication.


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare to install the network switch

1.1 Prepare for installation in line with site-specific safety requirements and enterprise work health and safety (WHS) processes and procedures

1.2 Notify customer to arrange site access

1.3 Document the topology of the LAN

1.4 Obtain current and future network capacity predictions according to current and future business requirements from the appropriate person

1.5 Specify the number and type of switch required, with reference to future network requirements

1.6 Specify requirements for network management and security, as prescribed by organisational policy

1.7 Select the switch and switch operating system software version with appropriate features according to required specifications

2. Install and configure the network switch

2.1 Assemble, rack mount and connect switch and peripherals according to manufacturer’s requirements

2.2 Connect user to access points using cable that meets appropriate standard

2.3 Establish a valid network connection with other network devices

2.4 Configure a network internet protocol (IP) address for the switch

2.5 Install or configure simple network management protocol (SNMP) agent software, on each switch, to collect network traffic data for the management information base (MIB) from that segment of the network and relay it to the management console

2.6 Install and configure SNMP management console software on a computer designated to be the network manager’s main console, to collect network traffic data from the switch acting as agents

2.7 Manually configure user access ports of the switch for speed and full or half-duplex operation

3. Test the network switch and reconfigure the network

3.1 Test the switch and other network devices according to manufacturer’s requirements and organisational guidelines

3.2 Test to ensure connectivity across the network

3.3 Modify the network to verify SNMP management software

3.4 Make adjustments to the network, depending on test and troubleshooting results

4. Complete documentation and clean worksite

4.1 Tabulate test results and complete all user reports

4.2 Complete report and notify client of network status

4.3 Clean up and restore worksite to client’s satisfaction

4.4 Secure sign-off from appropriate person

Evidence of Performance

Evidence of ability to:

plan and prepare for the local area network (LAN) switch installation task

select a LAN switch to meet client business specifications

install switches without the network losing connectivity or failing

install and test switch that ensures interoperability within the network

use a range of switch configurations

apply solutions to a variety of switch-related problems

report on status of completed installation

seek sign-off from customer.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.


Evidence of Knowledge

To complete the unit requirements safely and effectively, the individual must:

describe advantages and disadvantages of switches over hubs

identify and evaluate the impact of pertinent sections of the Australian Computer Society Code of Ethics in relation to network switches

describe common network cable types and connectors

summarise common network topologies

explain differences between standard and intelligent (i.e. configurable) switches, and between switches and hubs

outline the importance of client documentation prepared when installing networks

explain how to provide the network with redundant paths for reliability and how routers and switches manage these paths.


Assessment Conditions

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances should be typical of those experienced in the telecommunications networks engineering field of work and include access to:

a site where switch installation can be conducted

field measurement equipment currently used in industry

relevant switch specifications, technical requirements for a network, switch, cabling, networked (LAN) computers, workstations, servers and a wide area network (WAN) service point of presence.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.


Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Skill

Performance

Criteria

Description

Reading

1.6, 1.7, 2.1, 2.2, 3.1

Organises, evaluates and critiques information from a range of policy, technical and instructional material

Writing

1.3, 4.1, 4.2

Prepares clear and concise workplace documentation incorporating technical language to communicate complex information clearly and effectively

Oral Communication

1.2, 1.4, 4.2

Uses active listening, observational and questioning techniques to identify different perspectives and confirm, clarify or revise understanding

Numeracy

2.7

Uses mathematical formulas and calculations to take test measurements, interpret results and evaluate performance and interoperability of network

Navigate the world of work

1.1, 4.3

Takes personal responsibility for adherence to legal and regulatory responsibilities relevant to own work

Interact with others

4.2-4.4

Selects and uses appropriate conventions and protocols when communicating with customers

Get the work done

1.5, 1.7, 2.1-2.4, 2.7, 3.1-3.4

Uses a combination of formal, logical planning processes and an increasingly intuitive understanding of context for complex, high-impact activities with strategic implications

Selects and uses digital technologies and systems to achieve work goals and enhance work processes

Implements actions according to a predetermined plan, making adjustments if necessary and addressing unexpected issues

Uses analytical and lateral thinking techniques for identifying issues, generating and evaluating possible solutions


Sectors

Telecommunications – Telecommunications Networks Engineering